Windows 10 Serial Key Not Working

Active2 years, 4 months ago

I just did a fresh Window 10 installation from .iso files on the computer I was running Windows 7 on before. I have the original Windows 7 DVD's, with a valid key that I was using before.

A different product key or version of Windows was used during repair. If your PC was repaired or rebuilt, it's possible that a different version of Windows was installed. Or, if a different product key was used for your PC during repair, that key might be blocked if it was used on more PCs than allowed by the Microsoft Software License Terms. By default, Windows 10 builds are pre-keyed, meaning, you do not have to enter a product key and should not be prompted to enter one, as long as you upgraded from an activated Windows 7 or Windows. Microsoft Office key not working on windows 10. Koentro Nov 28, 2016, 5:28 AM. Good morning, guys. I have had a key for Microsoft Office 2013 since I used Win 7. I updated Win 7 to Win 10 and used.

Now I tried to enter the key of my Windows 7 DVD, but Windows 10 says it's not valid.

As far as I knew we were able to use those Win 7 keys on Win 10. What is wrong?

Twisty Impersonator
19.9k15 gold badges69 silver badges102 bronze badges
Mr.BoonMr.Boon
2772 gold badges5 silver badges13 bronze badges

6 Answers

Unfortunately, you must upgrade an existing installation before you are able to do a clean install of Windows 10. It is only once an upgrade has been done that you have a Windows 10 license at all.

After an upgrade has been performed that PC is licensed to use Windows 10 and a clean install can be done. During the clean install the product key entry should be skipped (multiple times if required) - the PC will still automatically activate when installation is complete.

From what I understand Windows considers the motherboard to be the PC for the purposes of licensing, as long as the motherboard is the same the PC is licensed for Windows 10

For more detailed information on performing a clean install, see this article.

In light of some of the confusion around this it's worth pointing out that although a lot of the Windows 10 licensing messaging has been unclear, the upgrade first requirement for clean installs has been something Microsoft have been talking about for as long as they have been talking of Windows 10 clean installs - so the system is 'working as intended'. It is, of course, entirely possible that Microsoft will create a new system for this soon, but for now this appears to be the only option.

Windows Logo Key Not Working Windows 10

Note that currently some people are having trouble activating Windows 10 despite having legitimate versions - these problems seem to resolve themselves in time

Windows 10 Serial Key Working

Edit: Removed unnecessary information about retrieving product keys

Meeeeeesta DMeeeeeesta D

The rules are changing...

Up til now, to qualify for your free upgrade to Windows 10, you were required to successfully complete an upgrade on a qualifying machine before you could then perform a clean install of Windows 10.

As from Insider Preview Build 10565 you can now activate using an existing Windows 7, 8 or 8.1 key which was previously used on that machine.

From the Windows blog by Gabe Aul - Announcing Windows 10 Insider Preview Build 10565

Windows 10 Serial Key Generator

Device activation improvements: We have received a lot of feedback from Insiders on making it easier to activate Windows 10 on devices that take advantage of the free upgrade offer to genuine Windows by using existing Windows 7, Windows 8 or Windows 8.1 product keys. If you install this build of the Windows 10 Insider Preview on a PC and it doesn’t automatically activate, you can enter the product key from Windows 7, Windows 8 or Windows 8.1 used to activate the prior Windows version on the same device to activate Windows 10 by going to Settings > Update & security > Activation and selecting Change Product Key.

If you do a clean install of Windows 10 by booting off the media, you can also enter the product key from prior Windows versions on qualifying devices during setup. Refer to the Insider Hub for more information on these activation improvements including requirements.

EDIT -
..and breaking news [which I hope to keep updated with more official sources, once known] which includes the same activation information
Windows 10 Fall Update is Set for November Release

TetsujinWindowsTetsujin
18.9k6 gold badges44 silver badges72 bronze badges

Earlier this month I did a clean install of Windows 10 Pro build 1067 on a Hewlett Packard G6 laptop, using the Windows 7 key off the COA when prompted during install.

I also have a Lenovo laptop that it looks like I'm going to have to start over on because it's rejecting the COA Win 7 key after Windows 10 is installed.

Microsoft is still accepting Windows 7 and Windows 8 keys for 10, but for some reason only during install - though while searching for if it's possible to make it take the key post-install - it looks as though MS is not accepting ALL Win 7 COA keys.

Windows 10 Serial Key

So if you have a computer that came with an OEM install of 7, 8 or 8.1, try the COA key while installing 10. It'll either work, or not. If it works you save the bother of installing Windows twice then cleaning up after the upgrade, or wiping it and installing Windows a 3rd time.

GalaneGalane

In case of a hardware change

In situations such as after changing your motherboard, which everybody believes the Windows 10 upgrade license activation process is tied into, you need to

  1. Install the original Windows 7/8 again and activate it with your original Windows 7/8 license,
  2. Either do the Windows updates to get the Upgrade to Windows 10 notification (specifically KB3035583 update), or burn the ISO file for Windows 10 into a DVD and install it (Choose upgrade, not the fresh install) from within your original Windows 7/8. (Note 3)

The process above will register your new hardware against your free Windows 10 license (Upgraded from Windows 7/8). Now you can do a fresh install of Windows 10 and skip all the License Key (two of them I believe) during the installation process and it's guaranteed your Win 10 will be active after the end of this process.

Note: Since my Windows 10 was already set up (However showing me no Activated after the hardware change) and in a working state, I have done the steps 1 & 2 on a separate HDD, which lead to registering my new hardware with the Win 10 license and then plugged the original HDD back on with my configured Win 10 and it was activated after this process. Then I didn't need to set up my Windows from the scratch again.

Note 2: I have contacted Microsoft and they couldn't activate the Win 10 on the new hardware and recommended the steps 1 & 2.

Note 3: Be reminded that step two is only going to be active till July 2016 and after that, you won't be entitled to a free upgrade of Windows 7/8 to Windows 10 anymore.

Microsoft Windows 10 Serial Key

KeyMehradMehrad
3131 gold badge4 silver badges18 bronze badges

The key must have been activated with the original version of Windows it was tied to. In case if you upgraded to Windows 10 say by a clean install without having first activated the original version of Windows with the key then you will have to go back i.e. reinstall the old version and activate first.

Ujjwal SinghUjjwal Singh

For OEM software license holders, it seems the solution is to install Windows 10 first (fresh or not) and bypass the key input screen. Once Windows 10 is installed goto Settings -> Update & Security -> Activation -> Change Product Key then you ender your OEM key and it should work. I'll test this myself soon.

DemiSheepDemiSheep

protected by CommunityJul 30 '15 at 18:38

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged windows-7product-keywindows-10 or ask your own question.